Chatrium Hotel Riverside Bangkok Cleaning Services

We stayed there 4 times and would definitely stay again. Very kind stuff, nice view, good breakfast and perfect located with shuttle service by boat. Lee love the view. Four years ago they served healthy drinks at breakfast start and also a special coffee which was the best coffee we ever had. We are sad that this is not existing anymore and you get a good standard coffee. Nevertheless we love this hotel and will stay there whenever we will be in Bangkok.

An amazing find! We traveled to Bangkok for 4 days and stayed in the family suite with the kids in one room and we had another room. The staff was wonderful. The rooms were great with an amazing view and the amenities were awesome. The kids loved the pool and great view of the city from the pool. Another positive was the club amenities since the we got the breakfast in the morning and the afternoon happy hour and snacks after a long day of tours. Definitely would recommend this hotel for your stay.

Hotel is amazing. Best view and amazing amazing staff. Especially Mr Supasoen Bell. He literally assisted us with everything. Super sweet and warm. Please ask for his assistance for everything you need. Thanks Mr Diesel :) Definitely going to stay here next time as well. Great location.

It was phenomenal. First things first the rooms were amazing, they are spacious and the beds were comfortable. You were able to see both city and the river side if you booked a room just close enough to both and the view was amazing. Can’t forget the amazing hospitality and professionalism they showed when you show up to the hotel and during breakfast. I would highly recommend this hotel and if I come back to visit Bangkok I would definitely stay there once again.

We stayed here as a family (2 adults, 2 children) and whilst we had an enjoyable stay, the hotel really isn't a 5* hotel in my opinion. The room was large and relatively comfortable with an impressive view, but looking a little tired in terms of decor (think Holiday Inn), the advertised Smart TV didn't work, and as the days went by the cleaning staff seemed to be less and less interested, replacing fewer and fewer items, and in the end just leaving a couple of bottles of water on the kitchen counter. They also seemed unwilling for us to charge anything to our room, saying we hadn't paid a deposit (would have been very happy to have left credit card details if that had been offered at any point). One day we came back from a long, hot day sightseeing and were unable to get into our room as they had disabled our key cards. And on another occasion, at the restaurant they entirely forgot to make and bring my husbands meal. Meaning he ate after the rest of the family had finished. We also tried to use the concierge service to get us a taxi at one point. After waiting for quite a while, and seeing several other guests successfully led into a taxi, we just booked one ourselves via an app. And last but not least, superbly sullen staff on Reception at check in. Not a smile or a welcome at all. We had travelled quite a lot around Thailand for the last few weeks and while this was apparently the highest star rated hotel, I can confidently say it was by far the worst service. I think perhaps the star rating is just about its location, which I agree is fabulous.